These support pages are taken from an older version of our support page, and as such, may be outdated. We're presenting these with a warning that the information contained may not be accurate - get in touch with our support team at 0345 145 1234 for up-to-date support for your services!
We can allow you to see your website before going live, even it is currently hosted with another ISP - contact our support department to find out more.
Using PHP/ASP within your site
As a note of caution, we remind you that it is bad practice to reference included files from the root directory. While doing so will give the expected results at the time you write a script, we make no guarantee that your webspace will always lie within the same path. All included files should be referenced relative to the directory that the invoking script resides in.
How can I upload my website?
Once you or your designers have created your website, you'll need to upload it to a webserver for the world to see.
Depending on the platform your site is hosted on and the tools used to create it, you will use one of two slightly different methods.
Uploading files to your webspace using an FTP client:
While it is likely that you already have an text ftp client on your machine, Exa Networks recommends that you download a graphical client to aid in the syncronisation and management of the local and remote copies of your website.
A record pointing to your webspace will be created within your domain during initial setup, so you need only point your client to ftp. and enter your authentication details . Your username and password will have been given to you by your sales contact after you placed the order for your domain.
Windows' Frontpage Extensions:
Frontpage FTP Warning
It is important that you do not try to upload files using an ftp client in the case that you have requested that frontpage extensions be enabled for your site. Doing so will likely cause corruption of the extensions, leading to components of your site functioning either incorrectly or not at all.
Publishing your site with Frontpage
Once you have completed development of the site on the local machine, click on file -> publish web from within Frontpage to begin the transfer process. Enter, when promted for the domain name, the domain name that you wish the site be published to (the domain that will be used to access it). Your username and passwrod have been given to you by your sales contact: in the event that you forget either of these, you can contact any member of our sales team to retrieve them. Upon successful authentication, the file transfer will begin.
Your authentication details will by default be the same as those given to you to access your ftp account and the address of the server to connect to will be communicated to you by your sales contact.
We offer access to the database server over tcp sockets only.